Lindon, UT · Serving Salt Lake, Utah, Davis, Summit and Wasatch counties (385) 438-3591

A roofer quoted me off satellite images without ever getting on my roof. Is that okay?

Direct Answer

A roof quote off satellite images, without anyone ever getting on your roof, is not okay. It's a shortcut. I would only use one for a home so rural that no roofer will drive out. A satellite report measures size and pitch. It can't show layers, soft decking, leaks or attic ventilation, so get an in-person inspection first.

Mattie Tueller

Mattie Tueller

Owner & General Manager, Master Roofing · Utah License #10694610-5501

Lindon, UT · serving Salt Lake, Utah, Davis, Summit and Wasatch counties

Best Move

Treat a satellite roof quote as a rough first number, and insist on an in-person inspection before you sign.

Why It Works

A photo from above measures size and pitch, but layers, rot, flashing and ventilation only show up close.

Next Step

Ask the roofer when they will inspect your roof and attic in person.

What you need to know about roof quotes from satellite images

A satellite photo can measure your Utah roof. Only someone on the roof and in the attic can tell you what it needs.

Mattie Tueller, Master Roofing

What a satellite roof report measures, and what it can't see

A satellite roof report measures the outside of your roof from photos taken from above. EagleView's sample report lists what it covers: the roof's area, its pitch, and the lengths of its ridges, valleys, eaves and flashing, all measured remotely.

A satellite report can showA satellite report cannot show
How big the roof isHow many layers are underneath
How steep each section isWhether the wood deck is solid or soft
How long the edges and valleys areWhere water is getting in
Where vents and chimneys sitWhether the attic is ventilated to code

The left column is useful for ordering materials. The right column decides how much work the job really is, and none of it shows up in a photo from above.

When a satellite roof quote makes sense

A satellite roof quote makes sense when you live somewhere so rural that no reputable roofer will come out to look. Master Roofing quotes roofs this way for homes as far as four hours away, and it adds the steps a photo cannot cover:

  • An hour-long call to walk you through the estimate
  • Photos you take from the ground, all the way around the house
  • A price for each "what if," like extra layers to tear off or ventilation to fix
  • An in-person inspection before any work starts, and then a set price

If roofing contractors work near you, you do not need to accept a satellite-only quote. Ask for someone to come out.

What to ask a roofer who quotes from a satellite photo

Ask a roofer who quotes from a satellite photo how the price will be checked before work begins. These questions cover it:

  1. When will someone inspect the roof and the attic in person? The answer should be a date before the crew shows up.
  2. What happens to the price if you find more layers or poor ventilation? A good roofer prices those "what ifs" up front.
  3. Who pays if your estimator misses something they should have seen? At Master Roofing, the Expert Estimation Guarantee means the company does, not you.

A few things can only be known once the old roof is off, but that list should be short. Most surprises are found by looking first, which is why the inspection comes before the estimate.

Why a photo from above will never catch a slow roof leak

A photo from above will never catch a slow roof leak, because a slow leak happens underneath. We call these silent leaks. Each storm lets in a little water, never enough to stain a ceiling.

  • Over the 20 to 30 years a roof lasts, that water can rot the framing.
  • The same water can grow mold and other biological growth in the attic.
  • A silent leak often costs more than a leak you can see, because nobody knows to fix it.

Silent leaks are one reason a professional inspection about every five years, attic included, pays off. How often to inspect your roof and what a slow leak does behind your ceiling each have their own full answer.

Mattie's Take

At Master Roofing, a Utah roofing company, I do quote some roofs from satellite images. They are homes about four hours out, where families can't find a roofer willing to drive out and give them a number.

For those families, a rough price is a real help. That's because it lets them decide whether the job makes sense before we spend eight hours in the car to go look. So we hold one rule: a satellite price is never the final price. We always put eyes on the roof and do an assessment before we start, and then we set the price for the work.

Everywhere else, I would skip the shortcut. A photo can't tell you about layers, rot or a silent leak. A photo can start the conversation, but a real price needs someone on your roof and in your attic. That way, the price you agree to holds when the work starts.

Before you act on this

This article is general information about Utah roofs, not an assessment of yours. Every roof is different, and no article can tell you what is actually happening on your specific house. Have a licensed roofing contractor look at it in person before you act on anything here.

More questions about roof quotes from satellite images

Is an aerial roof measurement good enough to order materials?

An aerial roof measurement is good enough to order materials, and that is what roofers use it for. What an aerial report cannot do is price the job on its own. The things that change the price, like layers, decking and ventilation, sit under the shingles and in the attic. Use the measurement, then get the inspection.

Why would a roofer quote me without coming out?

A roofer quotes without coming out because it is fast. A lot of companies measure the house from a satellite and send the estimate without a visit. That saves them a trip, but it leaves the price with big question marks until someone actually inspects the roof and the attic.

Can I send my own photos instead of having someone come out?

You can send your own photos instead of having someone come out for a first price, and they help. They still do not replace an inspection. Master Roofing asks rural homeowners for photos taken from the ground and walks through the estimate on an hour-long call. It still puts eyes on the roof before any work starts, because ground photos cannot show layers, decking or the attic.

What if the price changes after the in-person inspection?

A price that changes after the in-person inspection, before you sign, is the process working. The price to worry about is one that changes after the crew starts, through a change order for thousands. Master Roofing's Expert Estimation Guarantee means a miss its estimator should have caught never becomes your change order.

Related pages

Mattie Tueller

Mattie Tueller

Mattie Tueller is the owner and general manager of Master Roofing in Lindon, Utah. He came up through the trades (flooring, tile, and full renovations under a general contractor who expected everything built right), ran statewide operations as a political director, then spent a year inside a sales-first roofing shop and built Master Roofing as its opposite: in-house crews trained by the owner, a dedicated quality check on every job, ventilation built to code on every bid, and warranties that mean what they say. He serves as an expert witness in roofing litigation.

About Master Roofing. Master Roofing is a licensed Utah roofing contractor (license #10694610-5501) based in Lindon and serving homeowners across Salt Lake, Utah, Davis, Summit and Wasatch counties, including Salt Lake City and the Wasatch Front and Back. Owner Mattie Tueller and the company's in-house crews handle roof inspections, hail and wind damage assessments, insurance claims, roof repair and replacement, asphalt shingle and metal roofing, flat and low-slope roofs, skylights, snow retention, gutters and gutter guards, attic ventilation, and Roof Maxx shingle restoration. GAF Master Elite, Owens Corning Preferred, BBB A+.

resources.masterroofingutah.com

We're community focused and here to help.

We're here to see what's going on with your roof. A real assessment starts with your history and your attic, not a number from the driveway. You'll get a straight answer about what's up there, what it needs, and what it costs. Sometimes the honest answer is: your roof looks great.

Book a Free Assessment